On-sale day,without the inbox avalanche.
Pixl Help answers your fans in seconds, on your own site, in your voice. Your team handles only what needs a person.
Live in a day. Nothing to migrate.
10:00 AM: Tickets drop.And your inbox blows up...
Hundreds of emails flood in by morning. Many of which ask the same question. A fan who sent a support request at 9AM, is still waiting at 4PM.
Two hundred emails.Ten requests.
Witness in real time how hundreds of emails are reduced to a few fast responses as Pixl's AI condenses similar issues into a single reply.
Your live event fansget answers in real time
On any device, from your own domain, with custom branding.
No login required. With real-time search and chat to your full knowledge base.
Where are my tickets, answered on the walk to the gate
A ticket transfer, sorted from the couch
The whole help center, on your own web address
Every fan gets your team's best response,almost instantly.
Pixl Help learns from every answer your team has ever written, understands what each fan is really asking, and replies on your behalf in seconds. You get the same voice and the same accuracy at 10 a.m. on on-sale day and at 2 a.m. the night before doors.
Hi, I bought two tickets but only got one confirmation email. Did the second one go through?
Stay informed about the issuesyour fans are already searching for.
See the questions trending before they reach your inbox, and answer them once, for everyone.
Proven on the busiest days of the season.
Live events with audiences in the tens of thousands.
Everything your team needs on launch day.
Your next on-sale isalready on the calendar.
Pixl Help works beside your ticketing, not instead of it. Book a demo and see it on your own event.
Questions before you book
What does it cost?
Pixl Help is quoted per client, based on what you switch on. Book a demo and you'll leave with a real number for your event.
Does it work with TIXR?
Yes. Your checkout stays exactly where it is. Pixl Help sits beside TIXR, answers the questions, and sends fans back to buy.
How fast can we launch?
Live in a day from the moment we receive your questions and answers. A spreadsheet is enough.
Do we control what the AI says?
Yes. Every answer comes from your own content and nothing else. You choose whether replies go out on their own or wait for your team. The chat assistant on your help center answers the same way, and hands the fan to your team by email when it can't.
Who owns our content and data?
You do. Export everything any time. Your content is encrypted and never used to train anyone else's models.
We already have a FAQ page.
Perfect, that's your head start. Pixl Help makes it instant to search, shows you what your fans look for, and connects it to your team.